Privacy Policy
Island Issue collects customer information to process orders and ensure shopping satisfaction. Your information is used to improve each individual shopping experience. At Island Issue we respect the privacy of every customer and are dedicated to making sure that each piece of customer information is maintained and handled responsibly and with the utmost care. The privacy policy below outlines and addresses the disclosure of information collected by Island Issue from all customers on our site. When you visit www.islandissue.com you are agreeing to the practices addressed below:
Information Collected by Island Issue
Any Personal Information provided to Island Issue on our website is securely kept (it’s a secret) and filed on our secure web server, as are our internal files. The information we collect includes the information you provide when you register for or update a new account, place an order, sign up for mailing and emails, login, participation in promotions/games/contests, enroll in a sweepstakes, or fill out a survey. Island Issue may ask for some additional information to ensure all sweepstakes winners will be notified.
The information obtained by Island Issue may include, but is not limited to: name, email address, billing and shipping address, phone number, and credit card information. Customers who complete surveys, contest applications, or create their own personal account will have the opportunity to supply Island Issue with personal information beyond what is listed above including questions of personal preference and demographic information.
At times Island Issue may have promotions where email addresses of friends and family are requested in order to alert them to our product line. In cases such as this the Island Issue promotions will be sent in a forwarding email, and the email addresses provided will not be kept permanently unless response from friend or family members request otherwise.
How Island Issue uses the Information Provided
Island Issue will not rent, share, or sell your email address to any third parties. This means that no unsolicited emails will be sent to you by other companies if you share your address with Island Issue.
When you place an order on www.islandissue.com we will use the information you provide to make sure that you are contacted by Island Issue if we have any questions or concerns regarding your order. Your information will also be used to keep each customer up to date with confirmations regarding each order.
Emails
Throughout the Island Issue website all customers will have the opportunity to join the Island Issue email update list. You may automatically join this email list after purchases are made or opportunities are signed up for. To unsubscribe to these updates at anytime you can do one of the following:
- Click unsubscribe at the bottom of any email
- Email Customer Service at theisland@islandissue.com
- Call Customer Service at 781.419.0707
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Write:
Island Issue Customer Service
36 Washington St #170
Wellesley, MA 02481
Your Island Issue Account
Access to your account and all personal information contained in that account can only be obtained if the correct, personally created, password is submitted. Once you have correctly provided your password you may edit or delete your account at any time.
In the event that you forget your password, it may only be given to you via the email address listed on your Island Issue account.
Third Parties
Island Issue may hire reputable companies to track the navigation on our site. We would do this to track interest, generate promotions, sales, and to create a satisfactory shopping experience. If these parties are made privy to customer information they are contractually obligated to use all information in the strictest confidence, as well as to follow this privacy policy to its’ fullest extent.
Many of these companies rely on cookies and web beacons to track shopping habits. Customers who disable cookies on their browsers will only be seen as anonymous users on our site. All individual browsers outline how to disable cookies in their help section.
Privacy of Youth
Island Issue is extremely concerned with the privacy of children and will never knowingly collect information from children under the age of 13. This policy extends to purchasing, where all youth products are for purchase by adults.
Updating Privacy Policy
Island Issue reserves the right to update this privacy policy at any time. Once changes are made to the policy they will be published by Island Issue on this site, and will go into effect as soon as the posting is made public. Keeping this in mind, please check in with this privacy policy periodically to ensure you are aware of all changes being made by Island Issue.